FAQ

Location and Hours

  1. Where is Bundteas located?
    • Find us at 7010 W Loop 1604 N STE 210, San Antonio, TX 78250 we are located in the Culebra Commons shopping center next to McAllister's Deli.
  2. What are your opening hours?
    • Join us from 10 AM to 9 PM, Monday to Saturday. We are closed on Sundays.

Ordering and Store Information

  1. How do I place an order?
    • You can place a pre-order for pickup here or visit us at our bakery located.
  2. Do you offer shipping?
    • We currently offer shipping for corporate gifting only. Keep an eye out for potential nationwide shipping options in the future!
  3. Can I customize my order for special occasions?
    • Absolutely! We offer several gift options and party trays for special occasions. Customize your order to make your event memorable. Contact us at Catering@Bundteas.com for more information.

Product Information

  1. What desserts do you offer?
    • We offer a wide variety of bundt cakes, tea cakes, gourmet cookies, and our unforgettable gourmet puddings will be launching soon. 
  2. Do you offer vegan or gluten-free options?
    • Yes, our Mary Lee's Southern Style Sweets line features an array of vegan desserts, meticulously crafted to cater to dietary preferences without compromising on flavor. Gluten free options will be coming soon! 

Policies

  1. What is your return and refund policy?
    • As we deal in perishable goods, we do not offer refunds or returns. However, if you are unsatisfied with your order, please contact us at Info@Bundteas.com, and we'll address your concerns.

Catering and Feedback

  1. Do you cater to events?
  • Yes, we'd love to cater to your event! Please fill out our catering form, and our team will reach out to you with more details.
  1. How can I provide feedback or get in touch?
  • We value your feedback! Send us an email or give us a call at 210.664.3899, and we'll get back to you promptly.